Moving home can involve far more than booking a removalist. For an NDIS participant, a relocation may involve support coordinators, plan managers, SIL or SDA providers, family members, removalists, cleaners, storage providers and the safe relocation of mobility or disability equipment.
When several people and services need to work together, the biggest challenge is often not physically moving the furniture.
It is coordinating everything.
That is where NDIS relocation management can help.
What this guide covers
NDIS relocation management is the planning and coordination of the services required to move a participant from one property to another.
Instead of the participant, family member or support coordinator organising multiple suppliers individually, a relocation manager can coordinate the moving parts through one central point of contact.
At Moving Solutions Australia, this can include coordinating:
The objective is simple: create one clear relocation plan so everybody involved knows what is happening, when it is happening and who is responsible.
A standard household move may involve a removalist arriving in the morning, loading a truck and delivering furniture to the new property.
An NDIS relocation can involve considerably more planning.
For example, the participant’s new home may need to be ready before arrival. Essential equipment may need to be transported carefully. Cleaning or rubbish removal may need to happen at the old property. Access requirements need to be communicated to suppliers.
There may also be several stakeholders who need updates throughout the process.
Without one person coordinating the relocation, that responsibility can fall onto the participant, their family or their support coordinator.
A well-managed relocation starts with understanding the complete scope.
Before booking suppliers, consider:
Furniture, personal belongings and specialist or mobility equipment should be identified.
Identify equipment, fragile belongings or accessibility requirements that suppliers need to understand before move day.
Some participants may require their entire home to be packed, while others only need assistance with particular items.
Consider access, cleaning, furniture placement and anything else required before the participant arrives.
The relocation may also require cleaning, rubbish removal or other property preparation after belongings have been removed.
Make sure the participant, family, support coordinator, plan manager and accommodation provider know the relocation schedule where relevant.
There isn’t a universal answer.
Whether NDIS funding can contribute towards relocation-related costs depends on the participant’s individual circumstances and plan.
This is why clear documentation matters.
Moving Solutions Australia provides written, itemised quotations so participants and their relevant support people can understand exactly which services have been scoped and discuss them with the appropriate support coordinator or plan manager.
A vague moving estimate can make a complex relocation harder to manage.
An itemised quote provides greater visibility over what is actually being supplied.
For example, rather than receiving several unrelated quotes from a removalist, cleaner, rubbish-removal company and packing provider, the relocation can be scoped as one coordinated project.
This gives everyone involved a clearer understanding of the services required and the associated costs.
Not sure what your relocation needs to include?
Moving Solutions Australia can assess the move, scope the services required and prepare a written, itemised quotation you can discuss with your support coordinator or plan manager.
Start Your Relocation Assessment
Or speak to a relocation coordinator on 1300 972 040.
One of the most valuable parts of relocation management is accountability.
Rather than wondering whether the cleaner has spoken to the removalist or whether the removalist understands the property’s access requirements, one coordinator manages the relocation plan and supplier briefs.
If circumstances change, there is also one person to contact.
That can be especially valuable for complex, urgent or interstate NDIS relocations.
Moves into Supported Independent Living (SIL) or Specialist Disability Accommodation (SDA) may require coordination between several organisations.
The relocation schedule may need to align with property availability, support arrangements, equipment requirements and the participant’s individual circumstances.
Planning these elements before move day can reduce last-minute problems and help make the transition into the new home smoother.
Moving Solutions Australia coordinates NDIS relocations across Australia, including local, regional and interstate relocations.
Rather than simply supplying a truck, our role is to plan and coordinate the services required around the participant’s relocation.
One coordinator manages the process from the initial assessment through to the completion of the move.
The same coordination model applies to our corporate relocation management work.
If you are a participant, family member, support coordinator, plan manager, SIL provider or SDA provider organising a relocation, start by establishing the complete scope of what needs to happen.
Moving Solutions Australia can assess the relocation, prepare an itemised quotation and coordinate the required suppliers from start to finish.
Start Your Relocation Assessment
Tell us what needs to happen and where. One relocation coordinator will scope the move, prepare a written, itemised quotation and manage every supplier from the first assessment through to the final unpack.
Start Your Relocation Assessment
Moving Solutions Australia
1300 972 040
