One Relocation Coordinator

A single point of contact who plans the move and briefs every supplier

Itemised, Written Quotes

Scope, inclusions and costs set out line by line before anything is booked

Australia Wide

Local, regional and interstate relocations managed end to end

NDIS Experienced

Participants, families, support coordinators, plan managers, SIL and SDA

Relocation Management — Not a Removalist

Relocation Management Across Australia

Moving Solutions Australia plans, coordinates and manages the whole relocation on your behalf — removalists, packing, cleaning, storage, rubbish removal, property preparation and equipment. One coordinator owns the job from the first assessment to the final unpack.

A removalist moves furniture on one day. We manage everything that has to happen before, during and after it — and we keep everyone involved informed while we do it.

NDIS Relocations

Participants, families, support coordinators, plan managers, SIL and SDA providers. Itemised scopes you can take to a plan review, and coordination that does not land back on your desk.

NDIS Relocation Management

Residential Moves

Households moving locally or interstate. We handle the packing, the cleaners, the rubbish, the storage gap and the handover — not just the truck.

Residential Relocations

Corporate Relocations

Employee transfers, office moves and staff mobility. One managed process, clear reporting, and a coordinator your people can ring directly.

Corporate Relocation Management

Property Transition

End of lease, sale preparation, aged care, deceased estates and vacant property clearing, including cleaning and presentation for handover.

Property Transition Services

About Us

Moving Solutions Australia is a relocation management company. We plan, coordinate and manage relocations for households, NDIS participants and disability-service organisations, businesses relocating staff, and property owners preparing a home for handover or sale.

We are not simply a removalist. One dedicated relocation coordinator writes the scope, prepares the itemised quotation, engages and briefs every supplier, runs move day and closes the job off once the new home is set up and the old property has been cleaned and handed back.

Mission

Our mission is to take the stress out of relocating by managing every detail on your behalf. We coordinate removalists, packing and unpacking, cleaning, rubbish removal, storage, furniture assembly, utility connections, property preparation and the safe relocation of disability and mobility equipment.

Whether NDIS funding can contribute towards a move depends on the participant’s plan and individual circumstances. We provide an itemised quotation so you can discuss it with confidence.

Values

Our commitment to quality service is at the core of everything we do at Moving Solutions Australia. Here’s what we believe in:

Moving Solutions Australia

NDIS Relocation Management

End-to-end planning, coordination and management of the whole move – not just the truck. One coordinator, one point of contact.

Moving Solutions Australia

Participants and Families

Practical, respectful support for participants and their families, with clear communication from planning through to move day.

Moving Solutions Australia

Support Coordinators and Plan Managers

Itemised quotations, clear scopes of work and regular progress updates so you can coordinate relocations with confidence.

Moving Solutions Australia

SIL and SDA Relocations

Coordinated moves into and between supported independent living and specialist disability accommodation.

Moving Solutions Australia

Complex, Urgent and Interstate Moves

Carefully planned relocations when timeframes are tight, needs are complex or the move crosses state borders.

Relocation Services We Coordinate

These are the elements we scope, quote, book and manage as part of a relocation. You can take the lot, or just the parts you need — either way it is one coordinator, one itemised quotation and one point of contact.

Whether NDIS funding can contribute towards relocation costs depends on the participant’s plan and individual circumstances. We provide an itemised quotation so it can be discussed with your support coordinator or plan manager.

Why a relocation manager, not just a removalist

Moving Solutions Australia is a relocation management company. We do not just carry boxes — we plan the relocation, engage and brief the suppliers, hold the schedule together and keep every stakeholder informed. Here is the practical difference.

Hiring a removalist yourself
Working out what is neededYou decide what the move involves and hope nothing has been missed
Finding suppliersYou ring around for removalists, cleaners, rubbish removal, storage and trades
The quoteSeveral separate quotes in different formats, hard to compare
When something goes wrongYou stop what you are doing and sort it out
Keeping people informedYou repeat the same update to everyone involved
After the truck leavesBoxes in the hallway and a property still to clean
Managed by Moving Solutions Australia
Working out what is neededWe walk through the property or review your photos and write the scope for you
Finding suppliersWe brief and book each supplier from our verified panel and hold them to the schedule
The quoteOne written, itemised quotation covering every line of the relocation
When something goes wrongYour coordinator sorts it out and tells you what changed and why
Keeping people informedWe keep participants, families, support coordinators, plan managers and property managers in the loop
After the truck leavesEssential rooms set up, beds made, old property cleaned, rubbish gone, keys handed back

How we plan and manage a relocation

Every relocation we manage follows the same six stages, whether it is a two bedroom unit across town, an NDIS participant moving into SDA, or a staff transfer interstate.

1

The first call

We ask what is driving the move, the dates you are working to, who else needs to be kept informed and whether there are any access, medical or equipment constraints. Ten minutes here saves a fortnight of back and forth later.

2

Assessment — on site or by photo

Where we can, a coordinator walks the property. Where we cannot, we ask for photos: every room, the driveway and street access, stairs, lifts and any items needing special handling. Photos let us size the truck and crew properly instead of guessing, which is the single biggest cause of quotes changing on the day.

3

Itemised written quotation

You receive one document setting out each element line by line — transport, packing materials, packing and unpacking hours, cleaning, rubbish removal, storage, equipment handling and any trades. Nothing is bundled into a vague total, so it can be reviewed, questioned or taken to a plan manager.

4

Booking and supplier briefing

Once approved, we engage each supplier and send them the same written scope, access notes and arrival window. Everyone works from one plan, which is why crews are not standing in a driveway waiting on a cleaner who was booked for the wrong day.

5

Move day

Your coordinator runs the day and is the one number to ring. If a lift booking falls over, a property is not ready or the weather turns, we re-sequence the day and tell you what changed rather than leaving you to discover it.

6

Handover and follow up

We set up the essential rooms first — bed, bathroom, kitchen — so the first night works. Then the old property is cleaned, rubbish removed, storage reconciled and a final walkthrough completed before we close the job off.

Most relocations involve four to six separate suppliers. Coordinating them is the work, and it is the part people underestimate. If you would like the scope written up properly before you commit to anything, request an itemised quote or ring a coordinator on 1300 972 040.

Relocation management questions we are asked most

Straight answers about how we quote, how we coordinate suppliers and where a relocation manager differs from a removalist.

Is Moving Solutions Australia a removalist?
No. We are a relocation management company. We plan, coordinate and manage the entire relocation, and we engage removalists as one of several suppliers alongside packers, cleaners, rubbish removal, storage and trades. You deal with one coordinator rather than five separate companies.
What is the difference between relocation management and hiring a removalist?
A removalist is responsible for moving your goods on the day they are booked. A relocation manager is responsible for the whole transition: writing the scope, quoting it line by line, booking and briefing every supplier, holding the schedule together, solving problems as they come up, keeping everyone informed and making sure the old property and the new one are both dealt with.
How do you prepare a quotation?
We start with a conversation about dates, access and who else is involved. We then assess the property, either by walking through it or by reviewing photos you send us. From that we produce one written, itemised quotation covering transport, packing materials, packing and unpacking, cleaning, rubbish removal, storage, equipment handling and any trades required. Each line is priced separately so it can be reviewed or removed.
Why do you ask for photos before quoting?
Photos of each room, the driveway and street access, stairs or lifts, and anything needing special handling let us size the truck and the crew accurately. Guessing at volume and access is the main reason moving quotes change on the day, and photos remove most of that guesswork. A short video walkthrough on your phone works just as well.
How do you coordinate multiple suppliers?
Every supplier receives the same written scope, access notes and arrival window from your coordinator, so nobody is working from a different version of the plan. We sequence them deliberately — for example, packers finish before the truck arrives, and cleaners start only once the property is empty. If one supplier runs late, we re-sequence the rest of the day rather than letting it cascade.
Do you manage interstate relocations?
Yes. We manage local, regional and interstate relocations across Australia, with one coordinator responsible from origin to destination rather than handing you between depots.
Can NDIS funding be used towards a relocation?
Whether NDIS funding can contribute towards a move depends on the participant’s plan and individual circumstances. We provide an itemised quotation so it can be discussed with a support coordinator or plan manager and assessed against the plan. We do not make funding decisions and we will not tell you something is claimable when it may not be.
How quickly can you organise an urgent relocation?
We prioritise urgent and time-critical relocations such as hospital discharges, family violence relocations and short-notice tenancy endings. Turnaround depends on supplier availability in your area and the complexity of the property, and we will give you a realistic timeframe rather than an optimistic one.

Moving Solutions Australia made my recent move in Perth completely stress-free. From start to finish, their team was professional, reliable, and genuinely cared about every detail. I spoke with Charnelle, who showed incredible patience and care, making me feel fully supported throughout the process. They handled my belongings with such attention, and the whole move was incredibly smooth. I’m so grateful for their exceptional service and would highly recommend them to anyone needing a hassle-free moving experience!

Amy Loubser

Brisbane

I just wanted to express my gratitude for the outstanding service during my recent move. Despite the rain pouring down on the day, your team handled everything with the utmost care and professionalism. They went above and beyond to ensure my belongings were well protected and transported safely, even in such challenging weather.

Thank you for being so reliable and considerate. I’ll certainly recommend your services to anyone in need of a trustworthy moving company!

Andrey Williams

Sydney

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