Home › NDIS Relocation Management › Support Coordinators
One referral gives your participant a single point of contact for their entire move — removalist coordination, packing, cleaning, storage, utility connections and stakeholder communication, all managed end-to-end and reported back to you.
A relocation touches almost every part of a participant's plan — core supports, capacity building, providers, family, and timing. Standard removalists aren't set up to manage that complexity, which usually leaves it with you.
Removalists, cleaners, SIL/SDA providers, utility companies and family all need to be aligned to one moving day.
Chasing quotes and managing logistics is time you don't have, on top of your existing caseload.
A poorly managed move can disrupt a participant's routine, supports and wellbeing — and reflect on your coordination.
We manage the full scope of a participant's move, not just the truck.
A needs-based plan built around the participant's circumstances and timeline.
Detailed, transparent quotes so costs are clear before the move begins.
We engage and manage the removalist team on the participant's behalf.
Full or partial packing support, including careful handling of personal items.
End-of-lease cleaning and rubbish removal coordinated around moving day.
Secure short or long-term storage arranged when timelines don't line up.
Disassembly and reassembly of furniture and specialist equipment.
Coordination of power, internet and other connections at the new property.
Getting the new property ready ahead of move-in day.
Careful relocation of mobility aids and disability equipment.
We keep you, the participant and other providers aligned throughout.
One team accountable for the entire relocation, start to finish.
Send us the participant's details and relocation requirements by phone or email.
We speak with the participant and, where relevant, with you and other providers.
A detailed, itemised plan covering every service the move requires.
Our team manages every provider and every stage of the relocation.
You receive confirmation the move is complete, without having managed it yourself.
Our services may be funded through a participant's NDIS plan depending on their individual circumstances. Eligibility always depends on the participant's plan, so we work with you to confirm what applies before proceeding.
Core Supports Budget
Relocation coordination and assistance with daily activities related to the move may be claimable under Core Supports, depending on the participant's plan and needs assessment.
Capacity Building Budget
Support coordination components of the relocation process may be claimable under Capacity Building budgets, subject to plan inclusions.
Not sure what's covered? We'll work with you to review the plan and confirm the best approach before any service begins.
Yes. You can refer a participant by phone or email with their details and relocation requirements, and we'll take it from there.
No. We coordinate removalists, cleaners, storage and other providers directly, and report progress back to you.
It depends on the participant's plan and individual circumstances. We help you and the participant review what may be claimable under Core Supports or Capacity Building budgets before proceeding.
Yes. We regularly coordinate directly with SIL and SDA providers, families and plan managers alongside support coordinators.
Yes, where possible — contact us as early as you can with the details and we'll advise on timing.
One call or email is all it takes. We'll handle the rest and keep you informed throughout.
Send the participant’s details and what you know about the move. We will make contact, complete the assessment, prepare the itemised quotation and report back to you — without adding supplier chasing to your workload.
Prefer to talk it through first? Ring 1300 972 040 (Mon–Fri, 8am–5pm AEST) or email bookings@movingsolutions.com.au.
