At Moving Solutions Australia, we know that moving, logistics, and freight services can raise a lot of questions. That’s why we’ve created this FAQ section to help you better understand our services, including residential relocations, office moves, and freight forwarding. Our goal is to ensure that you have all the information you need to make your moving experience seamless.
What areas do you service?
We proudly offer moving and logistics services across Australia, focusing on major cities such as Sydney, Melbourne, Brisbane, and Perth. Additionally, we provide both interstate and local moving services, ensuring you receive comprehensive support, regardless of your location.
Do you offer interstate moving services?
Yes, Moving Solutions Australia provides professional interstate moving services. Our team ensures that your belongings safely arrive at your new destination, whether you’re moving across state lines or within the same city. Moreover, we support you throughout the entire process, making your move as smooth as possible.
How much does it cost to hire a moving company?
The cost depends on several factors, including the size of your move, the distance, and additional services such as packing, storage, or rubbish removal. Furthermore, we offer free, no-obligation quotes. Feel free to contact us, and we’ll provide an estimate based on your specific requirements.
How do I book your services?
Booking our services is straightforward! Simply give us a call at 1300 972 040 or fill out the contact form on our website. After gathering your moving details, we will provide a free quote and help you schedule your move at a convenient time.
How far in advance should I book my move?
We recommend booking your move at least 2-4 weeks in advance to ensure availability, especially during busy seasons. However, if you require last-minute services, please get in touch, and we’ll do our best to accommodate your request.
Do you provide packing and unpacking services?
Yes, we offer comprehensive packing and unpacking services to streamline your move. Our team uses high-quality materials to pack your belongings carefully, ensuring their safety during transit. Additionally, we offer unpacking services to help you settle into your new space quickly.
What is included in your residential moving services?
Our residential moving services include everything you need for a successful home relocation, such as:
Do you offer office relocation services?
Absolutely! We specialise in office relocations, ensuring businesses move with minimal disruption. Our team manages everything, from packing office equipment to setting up at your new location, allowing your business to resume operations quickly.
Can you assist with rubbish removal or bond cleaning?
Yes, we offer both rubbish removal and bond cleaning services to ensure your previous property is spotless after your move. This helps tenants secure their bond returns and prepares the space for new occupants.
Do you provide storage solutions?
Yes, we offer both short-term and long-term storage solutions. Our climate-controlled storage facilities keep your items safe and secure until you’re ready to move them into your new location.
Are you a registered NDIS provider?
Yes, Moving Solutions Australia is a registered NDIS provider. We offer customised NDIS-supported relocation services, meeting the specific needs of individuals with disabilities. Our team provides compassionate, professional assistance, ensuring a stress-free move for NDIS participants.
Can you move my plants?
Yes, we can assist with transporting household plants. However, some plants may face restrictions when crossing state borders due to quarantine laws. We’ll advise you on the best way to transport your plants while complying with regulations.
Do you handle freight and cartage?
Yes, Moving Solutions Australia offers reliable freight forwarding and cartage services for businesses. Whether you need local or interstate transport, LCL or FCL, or specialised tailgate services, we ensure your goods are transported efficiently across Australia’s major cities.
What happens if my belongings get damaged during the move?
Although we take great care when handling your belongings, accidents can occur. Therefore, we offer comprehensive insurance options to give you peace of mind. If any items are damaged during the move, we will promptly work with you to resolve the issue.
Can I move my pets with you?
Unfortunately, we do not offer pet transportation services. However, we can recommend specialised pet transport companies to ensure the safe relocation of your pets.
If you have additional questions or require further information about our services, feel free to contact us! Our team at Moving Solutions Australia is always ready to help. Contact us today at 1300 972 040 or send us a message through our website.
