NDIS Registered Provider — Transport & Home Maintenance
Moving Solutions Australia manages every aspect of NDIS participant relocations. We work directly with support coordinators, plan managers, SIL and SDA providers — so participants never have to coordinate it themselves.
NDIS participant relocations are not like regular moves. They require careful coordination across multiple parties, sensitivity to each participant's unique needs, and a thorough understanding of how NDIS funding works.
Participants, families, providers, plan managers — it becomes a full-time job just managing communication.
Most removalists have no experience with participants' unique needs, accessibility requirements or funding structures.
Support coordinators are already managing complex caseloads. Relocation logistics shouldn't add to that burden.
A poorly managed move causes unnecessary stress for participants and families — and reflects on your service.
Our entire referral and coordination process is designed around the professionals who support NDIS participants day to day.
Make one referral and we take it from there. We keep you informed at every stage without adding to your workload.
We provide clear documentation and invoicing aligned to NDIS claiming requirements, making the financial side straightforward.
We coordinate directly with your team to manage resident transitions in and out of SIL properties, reducing the burden on your staff.
From property readiness through to move-in day, we manage the full logistics of transitioning participants into specialist disability accommodation.
For both plan managed and self managed participants, we simplify everything — one contact, clear pricing, and full support from start to settled.
We partner with disability service organisations to provide relocation services as part of a broader support network for their participants.
We manage every element of the relocation — so coordinators and participants have one trusted point of contact for everything.
Researching suitable properties based on the participant's accessibility needs, NDIS requirements and personal preferences.
Full management of packing, transport and unpacking through our trusted subcontractor network — handled with care and sensitivity.
Direct liaison with SIL and SDA providers to ensure the new accommodation is prepared and the transition is seamless.
Managing electricity, internet, and essential connections so the participant's new home is fully operational from day one.
NDIS registered service — maintaining the participant's property before, during and after the relocation as required.
Ongoing check-ins and practical support after the move to ensure the participant is comfortable and truly settled in their new home.
Our process is designed to be as easy as possible for coordinators and participants alike.
Contact us by phone or email with the participant's details and relocation requirements. We respond within 24 hours to confirm we can assist and discuss the scope.
We review the participant's NDIS plan with the coordinator and identify how our services can be funded. We then assess the full scope of the relocation and prepare a detailed plan.
A personalised move plan is created covering every element — home finding, packing, transport, utilities, SIL/SDA coordination, and settling-in support.
We manage everything on the day — and in the weeks around it. One coordinator handles all parties, all logistics, and all communication throughout.
We follow up after the move to ensure the participant is settled and comfortable. We don't consider the job done until they're truly home.
Our services may be funded through a participant's NDIS plan depending on their individual circumstances. We help coordinators and participants understand their options.
Relocation coordination and assistance with daily activities related to the move may be claimable under Core Supports, depending on the participant's plan and individual needs assessment.
Support coordination components of the relocation management process may be claimable under Capacity Building budgets, subject to plan inclusions and coordinator assessment.
We work with you and the participant's support coordinator to review the plan and identify the best approach. We never proceed with services without confirming funding arrangements first. Call us on 1300 972 040 to discuss.
"Moving Solutions Australia made my recent move in Perth completely stress-free. From start to finish, their team was professional, reliable, and genuinely cared about every detail. I spoke with Charnelle, who showed incredible patience and care, making me feel fully supported throughout the process."Amy Loubser — Brisbane
"Despite the rain pouring down on the day, your team handled everything with the utmost care and professionalism. They went above and beyond to ensure my belongings were well protected and transported safely. I'll certainly recommend your services to anyone in need of a trustworthy moving company."Andrey Williams — Sydney
We've made the referral process as easy as possible so coordinators can get participants the support they need without adding to their workload.
Contact us with the participant's details and relocation requirements. We respond within 24 hours.
We contact the participant, review the plan and coordinate everything. You get updates — not tasks.
We manage the full relocation and follow up until the participant is completely settled in their new home.
Contact us today. We'll respond within 24 hours, review the participant's plan, and put together a tailored relocation proposal at no cost to you.